Last Updated: Nov 6, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit information through our forms, or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone Number
- Email Address
- Any additional information submitted through our forms or contact channels
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser and device information
- Usage data through cookies and analytics tools
How We Use Your Information
We may use your information to:
- Respond to inquiries and customer service requests
- Provide services, support, or information you request
- Send SMS messages or emails related to your inquiry or services
- Improve website functionality and user experience
SMS Messaging Consent
By submitting your information through any form on our website, you consent to receiving SMS messages from us.
- Message and data rates may apply.
- Message frequency may vary.
- Reply HELP for more assistance.
- Reply STOP to opt-out of messaging at any time.
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share personal information only when required to:
- Comply with legal obligations
- Protect our rights, safety, or property
- Work with trusted service providers who assist in business operations (such as hosting or analytics), and only under confidentiality agreements
Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and analyze site usage. You may choose to disable cookies in your browser settings, but some features may not function correctly.
Data Security
We take reasonable and appropriate measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed 100% secure.
Your Choices and Rights
You may contact us at any time to:
- Request access to your personal data
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent to SMS, email, or further communication
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: Edmonton@icna.ca
- Phone: 780-988-2239 Ext 5
- Address: 2401 47 St NW, Edmonton, AB T5T 2G1